WELCOME to our Website
ShiningStarsWindowCleaning.com
Call Today! (714) 939-7866
| FAQ'S |
1. Who is coming to my house or business to clean? Bonded and insured employees of Shining Stars Window Cleaning. They have had a complete background check and have completed training programs about cleaning. The owner will provide training and oversee all homes. In most cases the owner will be the one coming to the home to clean. In time he may have had trained one of his teams to clean your house or business. |
| 2. Can I expect the same team to come during my cleaning? |
| In most cases we try hard to send the same staff or team. They know you and your home and what your service needs are. Last minute illness or turnover may constitute that we substitute a member of the staff. One of our other staff members who receive our quality training and background checks may be called in to help our teams out. |
| 3. Do you clean residential windows? |
| Yes, we clean residential windows, as well as commercial and industrial windows. |
| 4. Can you come back and clean my windows on a regular schedule? |
| Yes, we can come back and clean your windows on whatever schedule best suits your needs... weekly, bi-weekly, monthly - for homes, we recommend having them cleaned at least once every six months. |
| 5. Is Shining Stars Window Cleaning insured? |
| Shining Stars Window Cleaning carries a $2,000,000 liability policy and our trucks are fully insured. |
| 6. What methods of payment do you accept? Do you accept credit cards? |
| Yes, we accept all major Credit Cards, using PayPal as our preferred method to accept Credit Cards. A "Net 30" billing system usually applies to larger, commercial office cleaning and building maintenance contracts |
| 7. Is there any guarantee on your work? |
Absolutely! There is a 24 hour guarantee on all work completed by Shining Stars Window Cleaning. Simply telephone our office within 24 hours of the cleaning and make arrangements with the owner or representative to resolve the issue.
Call Shining Stars Window Cleaning Today! (714) 939-7866 |
